Help Centre — Quick Answers

Your 88fb Questions, Answered

Everything you need to know about registering, logging in, depositing PKR, claiming bonuses, betting on cricket and withdrawing your winnings — all in one place.


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We have organised the most common questions Pakistani players ask into clear categories so you can find what you need fast.

Registration & Account

How to create your 88fb account, what details are needed, age verification, account settings and how to update your registered mobile number or password.

Deposits & Withdrawals

Depositing PKR via JazzCash, Easypaisa, Raast or bank transfer, minimum deposit amounts, withdrawal processing times and how to track your transaction history.

Bonuses & Promotions

Welcome bonus eligibility, how wagering requirements work, reload offers, cashback deals, VIP rewards and how to check your active bonus status after login.

Cricket & Sports Betting

How to place a bet on PSL matches, T20 internationals and other cricket tournaments, understanding odds formats, live betting and settling results.

App & Technical Help

Downloading the 88fb Android app, troubleshooting login issues, clearing cache, browser compatibility and what to do if the app is not opening on your phone.

Responsible Gaming

Setting deposit limits, managing your session time, understanding self-exclusion options and keeping your gaming within a healthy personal budget in PKR.


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Creating an account takes under two minutes. Visit the Register page, enter your Pakistani mobile number, choose a strong password and confirm your details. An OTP will be sent to your mobile number to verify it. Once verified your account is active and you can log in straight away. You must be 18 years or older to register.

You need a valid Pakistani mobile number, a password and basic personal information. Your mobile number acts as your login identifier and is also used for OTP verification during deposits and account recovery. Make sure the number you register with is active and in your possession, as it will be the primary contact point for your account.

On the Login page, tap the "Forgot password" option. Enter your registered mobile number and you will receive an OTP. Use the OTP to verify your identity and then set a new password. If you have lost access to the registered mobile number, contact our 24/7 live support team via chat to begin a manual recovery process. They will guide you through the identity verification steps.

No. Each player is permitted one account only. Creating multiple accounts is a violation of the 88fb terms and conditions and may result in all associated accounts being suspended and any balances forfeited. If you have accidentally created a duplicate account or believe someone has registered using your details, contact live support immediately.

Mobile number changes are handled through live chat support and require identity verification to prevent unauthorised changes. Contact the support team, complete the verification process and the team will update your registered number once confirmed. This process typically takes a few hours during normal support hours.

88fb supports all major Pakistani payment methods including JazzCash, Easypaisa, Raast, bank transfer, debit and credit cards and mobile wallets. All deposits are processed in PKR with no currency conversion fees applied by 88fb. Choose whichever method is most convenient for you — JazzCash and Easypaisa are the most popular among Pakistani players due to their instant confirmation.

JazzCash and Easypaisa deposits usually reflect within a few seconds after the payment is confirmed on your mobile wallet. Raast transfers and bank transfers may take slightly longer — typically within the same day depending on when the transfer was initiated and your bank's processing schedule. If your deposit has not appeared after 30 minutes, contact live support with the transaction reference number.

The minimum deposit amount is displayed on the deposit screen when you select your preferred payment method. Limits may vary slightly between JazzCash, Easypaisa, Raast and bank transfer. All amounts are shown in PKR. There is no maximum deposit cap for most methods, though very large deposits may require additional verification for security purposes.

Go to the withdrawal section in your account dashboard after logging in. Select your preferred withdrawal method — ideally the same one you deposited with — enter the PKR amount and confirm. Withdrawals to JazzCash and Easypaisa are typically the fastest. Bank transfers may take one to three business days. You can track the status of your withdrawal request from the transaction history section of your account.

Common reasons for a withdrawal delay include incomplete identity verification, an active wagering requirement on a bonus that has not yet been met, or a mismatch between your deposit method and the withdrawal method requested. Rejections can also occur if the withdrawal amount exceeds your verified limit. Check your account notification or contact live support for a specific explanation and resolution steps.

The welcome bonus is available to all newly registered players who make a qualifying first deposit. After creating your account on the Register page and completing your first deposit, the bonus is credited to your account automatically or via a promo code depending on the current offer. Check the promotions section in your account dashboard to see the active welcome bonus terms, minimum deposit and wagering requirements.

A wagering requirement means you need to bet the bonus amount a specified number of times before you can withdraw bonus-derived winnings as real PKR. For example, if you receive a PKR 1,000 bonus with a 20x wagering requirement, you need to place bets totalling PKR 20,000 using the bonus funds before a withdrawal becomes available. Your wagering progress is visible in your account dashboard under the active bonuses section.

Yes. All bonuses at 88fb come with an expiry date — typically between 7 and 30 days from the date the bonus was credited, depending on the specific promotion. If the wagering requirement is not completed within the validity period, the bonus and any bonus-derived winnings will be removed from your account. Always check the expiry date shown on your active bonus in the dashboard after logging in.

In most cases you can forfeit an active bonus through the bonus management section in your account settings, or by requesting cancellation via live support. Be aware that forfeiting a bonus will also remove any bonus-derived winnings. If you prefer to play without bonus conditions, it is generally better to opt out of the bonus before making a deposit by not applying the promo code.

Yes. Pakistan Super League matches are featured prominently on the 88fb sports betting section throughout the PSL season. You can bet pre-match before the game starts or in-play during live action with odds that update ball by ball. PSL betting is available alongside T20 internationals, bilateral series and major ICC tournaments. Visit the Betting page to see currently available markets.

Log in to your account, go to the Sports or Betting section, select the match you want to bet on and click the odds for the outcome you prefer. This adds the selection to your bet slip. Enter your stake in PKR, review the potential return and confirm the bet. Your account balance is debited immediately and the bet appears in your open bets section. Once the match settles, winnings are credited to your PKR balance automatically.

If a cricket match is officially abandoned before a result is reached — due to rain, pitch issues or any other reason — your bet stake is typically refunded to your PKR balance in full. In cases where a Duckworth-Lewis-Stern result has been officially declared, the match is considered complete and bets are settled accordingly. Specific settlement rules vary by market type and are detailed in the sports betting terms section.

Yes. Beyond cricket, 88fb covers international football leagues and tournaments as well as popular esports titles. Football and esports betting markets are available alongside cricket in the main sports section. Visit the Bet page to browse all available sports and current events. The range of markets available may vary depending on the season and scheduled fixtures.

Visit the Download page on your Android phone and follow the on-screen instructions to download the APK file. Since the 88fb app is not distributed through the Google Play Store, you will need to allow installation from unknown sources in your phone's security settings. The process takes about 30 seconds on a normal mobile data connection. The app is lightweight and works smoothly on most Android phones running Android 7.0 or above.

First, try closing the app completely and reopening it. If it still does not load, go to your phone's Settings, find the 88fb app under Installed Apps and clear the cache. Then restart your phone and try again. If the issue persists, uninstall the current version and download a fresh copy from the Download page. Make sure your internet connection is stable — the app requires a live connection to load odds and your account balance.

Absolutely. The 88fb website works fully on mobile browsers including Chrome, Firefox and Samsung Internet on Android. All features — betting, casino, slots, fish games, deposits and withdrawals — are available via the browser. The dedicated app offers a smoother and faster experience with persistent login sessions, but the browser version is a perfectly capable alternative if you prefer not to install anything.

Yes. Once logged in, go to your account settings and look for the responsible gaming or deposit limits section. You can set a daily, weekly or monthly PKR deposit cap. Once the limit is set it takes effect immediately. Increasing a limit may require a short cooling-off period before it becomes active, while reducing a limit applies right away. This is a useful tool for keeping your gaming within a personal budget you are comfortable with.

Self-exclusion is a tool that temporarily or permanently blocks your access to your 88fb account. If you feel your gaming is getting out of control or you need a break, contact live support to request a self-exclusion period. During self-exclusion you will not be able to log in, deposit or place bets. This is a serious commitment tool and is recommended for anyone who feels they are spending more time or money on gaming than is healthy for them. More information is on the Responsible Gaming page.

Yes, strictly. 88fb is an 18+ platform only. Players must be at least 18 years of age to register, deposit or participate in any betting or gaming activity. Age verification may be required during the registration or withdrawal process. If you are a parent or guardian, please use device parental controls to prevent underage access to gambling platforms.

About This FAQ Page

This FAQ covers the most common questions we receive from Pakistani players every day. Whether you are brand new to 88fb and trying to figure out how registration works, or you are an existing player dealing with a deposit delay or a bonus query, the answers above should give you a clear starting point. We have written everything in plain, straightforward English — no confusing jargon, just honest information relevant to players in Pakistan.

Most questions about deposits, withdrawals and bonuses have specific answers that depend on which payment method you are using and which promotion is currently active on your account. Because JazzCash and Easypaisa are the most popular options among our Pakistani players, those tend to be the fastest for both deposits and withdrawals. Raast and bank transfers are also fully supported for players who prefer those routes.

When the FAQ Is Not Enough

If you cannot find the answer you need here, the 88fb support team is available 24 hours a day, seven days a week through the live chat feature. You can access live chat directly from your account dashboard once logged in, or from the chat icon on the website. The typical response time is under two minutes during peak hours and slightly longer during early morning hours in Pakistan Standard Time.

For account-specific issues — like a missing deposit, a withdrawal that has not arrived or a bonus that was not credited — always have your transaction reference number ready when you contact support. This lets the team locate your transaction quickly and resolve the issue without unnecessary back and forth. You can find transaction reference numbers in the transaction history section of your account dashboard.

Keeping Your Account Safe

A few simple habits will keep your 88fb account secure. Use a unique password that you do not use on any other website or app. Never share your login credentials with anyone, including people claiming to be 88fb staff — the 88fb team will never ask for your password. Enable the "keep me logged in" option only on your own personal device, not on shared phones or public computers.

If you ever notice activity on your account that you did not carry out — unexpected bets, a deposit you did not make or a withdrawal request you did not initiate — contact live support immediately. They can freeze account activity while the issue is investigated. All connections between your device and 88fb use SSL encryption, so your credentials are protected during transmission.

Cricket Season & Live Betting Tips

During PSL season and major international series, the live betting section on 88fb sees the most traffic. If you are placing in-play bets during a live T20 match, keep in mind that odds change very quickly — sometimes within seconds after a wicket falls or a boundary is hit. The bet slip will show you the current odds before you confirm, so always review the final odds shown at confirmation rather than the odds you originally clicked.

For long tournaments like ICC events or bilateral series, pre-match markets are often available days in advance, which gives you time to research and consider your selections without the pressure of live odds movement. The Betting page shows all currently available markets including upcoming fixtures across cricket, football and esports.

Live Chat
Available 24/7 inside the app and on the website. Average response under 2 minutes.
Email Support
[email protected] — for non-urgent queries and documentation requests.
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Our support team is online around the clock. If your question is not answered above, chat with us directly for a fast, personal response.

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Join 88fb Today and Start Playing

Register your account in under two minutes, make your first PKR deposit via JazzCash or Easypaisa and start betting on PSL cricket, spinning slots and playing live casino — all from your phone.

18+ only  ·  Play responsibly  ·  PKR transactions  ·  JazzCash & Easypaisa supported